OUR SERVICES

The First Information Report (FIR) is now facilitated through the Police Station Record Management System (PSRMS), making the process fast and user-friendly. This online system allows citizens to register FIR digitally at the reporting room. It ensures accurate record-keeping and prevents delays caused by manual paperwork. With PSRMS, tracking the progress of a registered case is also more transparent and reliable. This service empowers citizens by making the FIR process accessible to all.

Through the Police Facilitation Center (PFC) online platform, individuals can easily report lost or found items. This system is especially useful for registering misplaced documents, valuables, or personal belongings. The service promotes efficiency and convenience for both citizens and police personnel.

The Model Police Station offers dedicated support for resolving civil disputes such as property disagreements, financial conflicts, or minor neighborhood issues. Officers are trained to mediate and guide parties toward amicable solutions while adhering to legal protocols. The service ensures that minor disputes are resolved promptly, preventing escalation into criminal matters. By providing a neutral platform for discussion, the police encourage fair outcomes. This initiative enhances trust in the police as impartial facilitators of justice. 

Victims of domestic violence can seek immediate assistance at the Model Police Station. A specialized team ensures that complaints are handled with sensitivity and confidentiality. Victims receive both legal and psychological support, with links to shelters or other protective services if needed. The reporting process is streamlined to minimize the emotional burden on victims, and immediate action is taken to prevent further harm. This service aims to create a safe environment for victims to voice their concerns without fear. 

The Missing Child service ensures swift action in cases where a child has gone missing. Parents or guardians can report incidents immediately, and details are entered into a centralized database to assist in the search. The police coordinate with nearby stations and community members to locate the child as quickly as possible. Posters or alerts can also be issued to increase public awareness. This service prioritizes the safety and recovery of missing children with the highest urgency. 

This service addresses cases of vehicle theft or snatching with prompt registration and follow-up. Complainants can report incidents through the online system or in person, ensuring immediate entry into the police database. The Model Police Station collaborates with other units to recover stolen vehicles by tracking and tracing activities. Victims can also track the status of their case online, ensuring transparency. This initiative significantly reduces response times and increases the likelihood of recovery. 

The Police Record Verification System (PRVS) provides an online facility for verifying personal or professional credentials. This service is particularly useful for individuals applying for jobs, visas, or other legal requirements. Applicants can submit their requests online, and after thorough background checks, receive a verification certificate. The digital process minimizes delays and ensures authenticity. It is a key tool in building trust between individuals and institutions. 

Employers can use this online service to verify the background of potential hires. By submitting employee details through the system, the police conduct a thorough check of criminal records or any suspicious history. The process is designed to be quick and secure, ensuring that businesses can hire responsibly. This initiative strengthens workplace safety and mitigates risks of employing individuals with questionable pasts. It also promotes trust and accountability between employers and employees. 

Landlords are encouraged to register tenants through the online tenant registration system. This ensures that tenant information is recorded with the police for security purposes. It helps the authorities in identifying potential risks and maintaining community safety. The process is straightforward, requiring minimal effort from landlords while significantly enhancing safety measures. This system also serves as a deterrent to criminal activities by ensuring proper documentation. It creates a safer environment for both landlords and tenants. 

The Victim Support Unit is designed to provide emotional, legal, and practical assistance to victims of crimes. Specialized officers are trained to handle victims with care, ensuring their needs are prioritized. The unit also collaborates with social welfare organizations to provide shelter or financial aid if necessary. By addressing the immediate and long-term needs of victims, this service aims to reduce the trauma associated with crime. It reflects a compassionate approach to modern policing. 

The Crime Stoppers initiative allows citizens to anonymously report suspicious activities or crimes. This platform empowers community members to contribute to public safety without fear of retaliation. Reports are handled with strict confidentiality, encouraging wider participation. The information received is used to prevent crimes or apprehend offenders swiftly. This service strengthens the bond between the police and the community in combating crime collaboratively. 

In cases where complainants feel dissatisfied with the current investigation, they can request a change of investigative officer. This service ensures impartiality and fairness, addressing any concerns of bias or incompetence. Requests are reviewed carefully, and decisions are made transparently. The aim is to uphold public trust in the police’s ability to handle cases effectively. This option provides complainants with a sense of empowerment and justice. 

Citizens can lodge complaints against police misconduct through an easy-to-use online platform. This service promotes accountability within the police force by addressing grievances transparently. Complainants receive updates on the progress of their cases, ensuring they are heard. The system is designed to deter unethical practices by encouraging accountability. This initiative fosters trust by demonstrating the police’s commitment to reform and integrity.